IRS seeks to enlist taxpayers in fight against tax ID theft

November 21, 2015

Thanksgiving is next week. You know what that means. Tax filing-season is just around the corner.

Before we all get lost in family gatherings and football and gift giving, the Internal Revenue Service wants to remind us that it's working on new ways to protect our tax data. It also wants us to know that we can help.

Last week, the participants in what the IRS has named its Security Summit announced a new tax safety public awareness campaign: Taxes. Security. Together.

IRS tax security public outreach_Taxes-Security-Together

"We all have a part to play in fighting identity theft," said Internal Revenue Service Commissioner John Koskinen at the campaign's Washington, D.C. launch event hosted by the Federation of Tax Administrators. "Identity thieves are evolving, and so must we."

The outreach to remind taxpayers to be vigilant in protecting their tax information will continue through the April tax filing deadline.

Phase 2 of Security Summit: The taxpayer awareness campaign is part two of the Security Summit, a working group comprised of the IRS, state tax officials and the private sector tax industry.

In October, the group revealed some of the heightened security steps that tax officials and tax service providers will take in the 2016 filing season. They include enhanced e-filing password protections, timed lockouts to limit unsuccessful log-in attempts and 20-plus data elements that will be used to verify filers' identities.

From the individual taxpayer standpoint, Taxes. Security. Together is urging taxpayers to:

  • Always use security software with firewall and anti-virus protections. Make sure the security software is always turned on and can automatically update. Encrypt sensitive files such as tax records you store on your computer. Use strong passwords.
  • Learn to recognize and avoid phishing emails, threatening calls and texts from thieves posing as legitimate organizations such as your bank, credit card company and even the IRS. Do not click on links or download attachments from unknown or suspicious emails.
  • Protect your personal data. Don't routinely carry your Social Security card, and make sure your tax records are secure. Treat your personal information like you do your cash; don't leave it lying around.

"These are all basic, common sense steps that you no doubt have heard many times if you are a regular Internet user. But there are 150 million households that file taxes, and problems still happen," said Koskinen. "Security software still gets turned off. And there are still, on a regular basis, victims who are tricked by these clever phishing schemes. Not only can this harm the individuals attacked, this can have a direct impact on tax administration."

Tax professionals' role, too: The IRS also has reached out to tax preparers to encourage them to be aware of security measures they can take to protect themselves and their clients. Tax professionals should have:

  • Top-grade security software that includes a firewall, anti-malware and anti-virus programs that update automatically to stay current against the latest threats.
  • An education program for all employees to ensure they understand the dangers of phishing emails and other threats to taxpayer data. When employees leave the company, remember to prevent access to the firm's computer systems.
  • Strong passwords that are changed periodically. Consider having different levels of password protection; for example, have one password to access the computer system and a separate password to access tax software or client files. If the computer system is breached, this will help prevent exposure of all of the information.
  • Secure wireless connection. Make sure taxpayer data that is shared by Wi-Fi is password protected and email programs are encrypted.

Return preparers also should back up taxpayer data frequently and to different locations.

Find out what tax thieves used: In addition to trying to stop tax identity theft and tax refund fraud before it happens, the IRS is working to catch the criminals.

The IRS Criminal Investigation division has helped convict nearly 2,000 identity thieves. Another 1,700 or so investigations are ongoing.

If you've been a tax ID theft victim, you probably know that the IRS is now allowing you to get a bit more information about the crime.

The IRS says victimized taxpayers can request copies of the criminals' fake filings that used their Social Security numbers and other personal tax information.

While it won't change the damage done, it will give tax identity theft victims an idea of just what kind of data was stolen and used on the fake refund. And that's a valuable part of an identity theft victim's recovery process.

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