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Most taxpayers get failing tax knowledge grades

February 21, 2017

The Internal Revenue Service would really, really like if all of us would use tax software to prepare and e-file our taxes. It even gives around 70 percent of filers the chance to do so for free at the aptly named Free File section of the IRS website.

Computer taxes cropped

But a lot of taxpayers who qualify for Free File decide instead to pay a tax pro to file their returns, according to a new survey by NerdWallet.

Tax pros preferred: More than 1 in 3 taxpayers, or 38 percent, who make less than $50,000 annually hired a tax professional, according to the personal finance website. For the 2017 filing season, if your 2016 adjusted gross income is $64,000 or less, you can use Free File.

Twenty-six percent went to an accountant, while another 12 percent headed to a national tax preparation company.

While that obviously cost them some money, the choice to seek professional tax hiring help might have been a good idea.

The NerdWallet survey, conducted online by Harris Poll, also found that many Americans lack a basic understanding of federal tax rules.

Actually, it was more blunt.

Failing tax grades: Most taxpayers get failing marks for their tax knowledge.

Out of eight questions about IRS rules for common deductions, retirement and education savings plans, only a quarter of the surveyed taxpayers correctly answered the questions.

Breaking down the failing grades, the NerdWallet poll found that nearly half of taxpayers (46 percent) don’t know into what tax bracket their income falls. Seven percent didn't even know what a tax bracket is.

Another 57 percent, or nearly three in five taxpayers, don’t know what a W-4 is.

NerdWallet tax survey_W-4 question results

Even more, 59 percent, don’t know that deadline this year for making a tax-deductible contribution to a traditional individual retirement account is April 18.

Experience obviously doesn't matter: And yes, the survey group was more than 1,800 adults across the United States who filed income taxes last year and plan to do so again this year. Obviously, they didn't learn from last year.

And obviously, no Don't Mess With Taxes readers participated in the poll!

Seriously, though, such lack of tax knowledge is disconcerting. I know that that are, relatively speaking, very few of us tax geeks out there.

I'm also glad that those who know they are woefully short on tax understanding come here and to other reputable personal finance and tax sites for help and/or head to a tax professional.

And there is one final silver lining.

Such a shortage of tax facts — real, not fake ones! — bodes well for my continued employment.

But honestly, folks, I'd be happy for the day when everyone feels confident and comfortable about taxes. Hey, I want to retire some day!

You can read more about NerdWallet's findings in its story on the poll. (Full disclosure: I freelance for the site, but this piece was by NerdWallet's Kevin Voight.)

You also might find these items of interest:

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The More Tax Posts tab at the top of this page will take you to, well, more tax posts. You also can search below for a tax topic. 

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TAX-SAVVY WAYS 
TO WRAP UP 2026

It’s over! With October’s extended filing deadline behind us, it is now time to focus on year-end moves to reduce your 2026 tax bill. 

You’ll find ways to do just that on the Tax Tips page (see the More Tax Posts drop-down menu at the top of the blog), as well as the separate tax tip pages for each month, notably October through December. If you’re on the Tax Tips page, you’ll find a monthly list at the end of this column. If you’re on another blog page, you can head straight to the October tips; at the bottom of that tips page you’ll find links to all the other 11 months’ collections of tax advice.

Not to spoil what you’ll find in that tax advice, but it does cover such things as tax deductions for charitable donations, investment moves that could reduce tax due, and ways to max out your tax-favored retirement savings. 

Finally, as the year winds down, things get hectic. There are lots of other things to occupy our time, like the much more fun upcoming holidays. But don’t lose sight of taxes, since timing is key. To be of use, most tax moves must be made by the end of the tax year. That’s Thursday, Dec. 31, which also is the last business day of the year. 

So that you don’t miss that final tax year deadline, also keep an eye on the countdown clock below. It will keep you on top of just how much time is left to make important, tax-saving moves. (Note: I’m in the Central Time Zone, so adjust accordingly for where you live.)

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