Photo by Tim Mossholder
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Most of us are taking a break from taxes now that we made it through April 15. But most is not all. Some people still need help with tax matters.
Internal Revenue Service agents at its Taxpayer Assistance Centers (TACs) might be able to help in some taxpayer situations. And the tax agency is making it easier to get such support.
Some TACs will be open from 9 a.m. to 4 p.m. on certain Saturdays to provide in-person assistance on a range of tax issues.
This coming Saturday, May 30, is one of those days.
TAC services: If your tax matter is filing your tax return you got an extension for, then sorry, you’re out of luck. IRS representatives at TACs don’t help you meet your annual filing responsibility.
But they will offer most of their typical services (except for making cash tax payments) during these special Saturday hours.
This includes help —
- Tracking a tax refund;
- Getting transcripts and forms;
- Dealing with tax identity theft;
- Setting up an online taxpayer account;
- Making tax payments by methods other than cash; and
- Renewing an Individual Tax Identification Number (ITIN).
If you need help with one of these matters where a TAC can help, check to see if the center nearest you is open. Not all are.
Finding your TAC: IRS.gov’s face-to-face Saturday page has links for every state, the District of Columbia and Puerto Rico.
The Austin office, shown in the screenshot below of Texas TACs, obviously is the one I would go to for help. It’s open during all the special Saturday sessions.

Most of the other TACs in the Lone Star State also will be open this coming Saturday. They also will hold special Saturday hours on the final event for this year on June 27.
But that’s just Texas. So double check your location’s availability.
You also can get more specifics on your local TAC by using the IRS’ online Taxpayer Assistance Center Office Locator.
Some extended weekday hours, too: If you can’t make it to your local TAC on the Saturday it will be open — the final special weekend day is June 27 — you can make an appointment to visit the center during its regular business hours. Those are Monday through Friday, 8:30 a.m. to 4:30 p.m. local time.
Whenever you go to a TAC for help, prepare for the meeting. You can find details on what to expect and what to bring at the IRS’ contact your local office page, as well as in my post IRS expands TAC weekday hours through April 30, and on select Saturdays through June 27.
You also might find these items of interest:
- Don’t depend on internet searches to find IRS TAC info
- Free File is available for eligible taxpayers through Oct. 15’s extension deadline
- IRS’ online options, like an individual account, can help you avoid tax-help phone delays
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